Shipping and handling
Knit with attitude supports our local post office and send our parcels through them using Royal Mail and Parcel Force services. We work hard to make sure your order gets to you as soon as possible, and aim to have your order dispatched the following working day upon placing your order. Estimated delivery is the next working day within UK with Royal Mail 1st Class and 2-3 days with 2nd Class, 5-7 working days to the EU with Parcel Force International Standard/International Tracked and 10-14 working days for rest of the world with Parcel Force International Standard/International Tracked. Estimated delivery using International Economy is 10-15 days in Europe and 6 - 8 weeks to the rest of the world (estimated delivery excludes the dispatch date).
LAST SHIPPING DATES FOR CHRISTMAS DELIVERY
International Standard/International Tracked: Tuesday December 4th Africa and Middle East, Friday December 7th Asia, Far East, Eastern Europe and Malta, Saturday December 8th Caribbean, Central and South America, Monday December 10th Australia, Greece and New Zealand, Friday December 14th Canada, Italy, Poland and USA, Saturday December 15th Finland and Sweden, Monday December 17th Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain and Switzerland, Tuesday December 18th Belgium, France, Ireland.
Royal Mail 1st Class: Tuesday December 20th Royal Mail 2nd Class: December 18th.
We are taking some well deserved days off over the Christmas period and will only ship orders on the days we are open: December 28th through to December 30th. Normal service will resume from January 2nd.
Although there is a good chance your order could be delivered the next day, bear in mind that we do not guarantee next day delivery. For your records, you will receive your final invoice and shipping note on the dispatch date. If your order has been dispatched but hasn't arrived within the expected time period, please contact me. Please note: Royal Mail does not class a UK order as missing until 15 days from the date of dispatch. For orders outside of the UK, this period rises to 30 days from the date of dispatch.
Delivery costs are defined by the total weight of your order and shipping address.
Within UK all orders above the sum of £50 will be shipped for free.
Knit with attitude does not accept order cancellations after having shipped your order. If you are unhappy with the goods received, I offer a 30 day return policy from the date that you receive your order, provided that the goods are returned in a saleable condition. As soon as the products have been received and their condition have been confirmed, I will issue a refund of the purchase except the shipping cost. The buyer is responsible for the cost of the return postage. This is in line with The Consumer Protection (Distance Selling) Regulations 2000. I am happy to refund or exchange your order, but I can not provide credit notes for funds to be used at a later time.
Should you have any questions or comments regarding Knit with attitude's shipping and handling, please get in touch.