Shipping and handling
Please note: We are refurbing our London shop Sunday May 6th to Friday May 11th and the shop will be closed. You can place your orders as normal in the online shop, but be aware that no parcels wil be sent until Monday May 14th. We are super-excited about welcoming you all to our new, bright and shiny premises Saturday May 12th.
Knit with attitude supports our local post office and send our parcels through them using 1st class Royal Mail within the UK, and Royal Mail/Parcel Force International Standard to the rest of the world. We work hard to make sure your order gets to you as soon as possible, and aim to have your order dispatched the following working day upon placing your order. Estimated delivery is the next working day within UK, 5-7 working days to the EU and 10-14 working days for rest of the world (estimated delivery excludes the dispatch date).
Although there is a good chance your order could be delivered the next day, bear in mind that we do not guarantee next day delivery.
For your records, you will receive your final invoice and shipping note on the dispatch date. If your order has been dispatched but hasn't arrived within the expected time period, please contact me.
Please note: Royal Mail does not class a UK order as missing until 15 days from the date of dispatch. For orders outside of the UK, this period rises to 30 days from the date of dispatch.
Within UK all orders above the sum of £50 exc. VAT will be shipped for free.
Knit with attitude does not accept order cancellations after having shipped your order. If you are unhappy with the goods received, I offer a 30 day return policy from the date that you receive your order, provided that the goods are returned in a saleable condition. As soon as the products have been received and their condition have been confirmed, I will issue a refund of the purchase except the shipping cost. The buyer is responsible for the cost of the return postage. This is in line with The Consumer Protection (Distance Selling) Regulations 2000. I am happy to refund or exchange your order, but I can not provide credit notes for funds to be used at a later time.
Should you have any questions or comments regarding Knit with attitude's shipping and handling, please get in touch.
Delivery costs are defined by total order costs and shipping address. Knit with attitude operates with these prices:
(incl 20% VAT)
(incl 20% VAT)