Delivery

Shipping and handling

As a UK Yarn Shop, Knit with attitude supports our local post office and send our parcels through them using Royal Mail and Parcel Force services. We work hard to make sure your order gets to you as soon as possible, and aim to have your order dispatched the following working day upon placing your order.

Delivery costs are defined by the total weight of your order and shipping address.

UK Deliveries

Estimated delivery within the United Kingdom is the next working day using Royal Mail 1st Class, and 2-3 days with 2nd Class.
Standard or tracked delivery to the EU is 5-7 working days and 10-14 working days for rest of the world.
Estimated delivery using International Economy is 10-15 days within EU and 6 - 8 weeks to the rest of the world (estimated delivery excludes the dispatch date).

Although there is a good chance your order could be delivered the next day, bear in mind that we do not guarantee next day delivery. For your records, you will receive your final invoice and shipping note on the dispatch date. If your order has been dispatched but hasn't arrived within the expected time period, please contact me.

International

When ordering from outside the United Kingdom, UK VAT will be removed from your order when you enter a shipping address.
Your order may still be liable to taxes, duties, custom charges and extra fees charged by the courier company at destination. Payment will need to be made by the recipient and we cannot be held responsible for any charge once the package has been shipped from our London shop. Please note the custom process might incur additional delays.

Shipping to the EU

Knit With Attitude is registered with the EU Import One-Stop-Shop (IOSS) scheme.

This means that the respective EU country's VAT will be included when placing your order. You do not have to pay any customs duties and you do not have to wait for customs clearance before receiving your goods.
Once you list your country, your order items will be shown VAT inclusive.
Should you for any reason still be requested to pay VAT and customs duties when you pick up your package, please get in touch, and we will issue a VAT refund.
Please note that single shipments worth more than €150 are excempt from the IOSS scheme.

Shipping to Norway

Knit With Attitude is registered with the Norwegian VAT On E-Commerce (VOEC) scheme.

This means that Norwegian VAT (MVA) will be included when placing your order. You do not have to pay any customs duties and you do not have to wait for customs clearance before receiving your goods.
Once you list Norway as your country, your order items will be shown MVA inclusive.
Should you for any reason still be requested to pay VAT and customs duties when you pick up your package, please get in touch, and we will issue a VAT refund.
Please note that single items worth more than NOK3000 are excempt from the VOEC scheme.

Uncollected shipments

Should a parcel be refused at point of entry and charges left unpaid by the customer so that the parcel is sent back to us, we will refund the purchase less the shipping cost and charges occurred.

Please see our Return Policy for returns, exchanges and refunds.

Please note: We do not class a UK order as missing until 21 days from the date of dispatch.
For orders outside of the UK, this period rises to 60 days from the date of dispatch.

Should you have any questions or comments regarding Knit with attitude's shipping and handling, please get in touch.

Hello New Friend!

Please register as a customer to claim your 10% referral discount.

Signing up to our newsletter will give you another 5% discount.

We're looking forward to having you as a customer and we hope that you enjoy our website and our range of ethical knitting products.

Maya and the crew at Knit with attitude.